Shipping policy

🌊 Shipping Policy – Pure Surf

At Pure Surf, we’re all about getting your gear to you fast, safe, and stress-free – whether you’re in a beach shack or the suburbs.

🚚 Carriers We Use

We ship all orders using trusted Aussie carriers:

  • Australia Post

  • Sendle (carbon-neutral deliveries)

📦 Processing Time

Orders are packed and sent within 1–2 business days. You'll get a tracking number via email once your order’s on the move.

🇦🇺 Shipping Within Australia

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days (AusPost only)

Shipping times may vary slightly depending on your location, especially for rural areas or during peak periods.

🌍 International Shipping

Yes – we ship worldwide!
Please note:

  • Delivery times will be longer due to distance from Australia

  • Shipping costs vary and are calculated at checkout

  • Any customs/import fees are the buyer’s responsibility

We do our best to get your gear to you as quickly and safely as possible, no matter where you're based.

💸 Shipping Costs

Shipping is calculated at checkout based on your address and the delivery method you choose.
FREE SHIPPING OVER $120 


📬 Missed Delivery / Return to Sender

If your order is returned to us due to an incorrect address or missed delivery, we’ll reach out. Re-shipping will be at your cost.

♻️ Eco-Friendly Packaging

We aim to pack all orders using recyclable or compostable materials. We’re surfers – we care about the planet.